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🛟 Support

🤝 Our Commitment​

It's our pleasure to serve and support our customers! We're here to help you with any issues or questions related to e-School SaaS.

👨‍💻 Customer Support Team​

Customer Support Head for e-School SaaS:
🎧 Bhavik WRTeam

📞 Support Hours​

We offer customer support during the following hours:

  • 🕘 Monday – Friday: 9:00 AM to 6:00 PM IST (GMT +5:30)
  • 🌏 Location: India – Asia
  • ⏰ Response Time: Within 24 hours

📧 How We Help​

To help our customers, we constantly stay in touch with every customer who needs assistance regarding our product.

📝 Support Channels​

  • 💬 Comments – Direct feedback on product pages
  • 🏛️ Support Forum – Community discussions
  • 📧 Email Support – Direct email assistance

⚡ Response Time​

  • 🚀 Typical Response: Within 24 hours
  • 📋 For all: Questions, queries, and technical issues
  • 🔄 Follow-up: Until issue is resolved

🙋‍♂️ Getting Help​

When contacting support, please provide:

  • 📝 Clear description of the issue
  • 🖼️ Screenshots if applicable
  • 🔢 Error messages (if any)
  • 🌐 Browser/device information
  • 📱 App version (for mobile issues)

🎯 What We Support​

  • ⚙️ Installation assistance
  • 🔧 Configuration help
  • 🐛 Bug reports and fixes
  • 💡 Feature guidance
  • 🔄 Update assistance

🙏 Thank You​

Thank you for choosing e-School SaaS! We're committed to your success. 🌟