Support
We are here to help you with any issues you might encounter with Elite Quiz. Our support team is ready to assist you.
Support Team Contacts
Admin Panel Support
Hemal Gondaliya for Admin Panel Support on Teams
Web Support
Jaydip Sodha for Web Support on Teams
App Support
Jay Parmar for App Support on Teams
Email Support
You can reach us at: support@wrteam.in
Support Hours and Response Time
To help our customers, we constantly stay in touch with every customer if they need any assistance regarding our product. We offer our customers support from:
Monday – Friday 9.00am to 6.00pm IST (GMT +5.30) – We are a Team located in India – Asia.
Typically we reply to our customers for all questions and queries within 24 hours via comments, support forum or emails.
When Contacting Support
For faster resolution, please include:
- Your purchase code
- Clear description of the issue
- Screenshots or videos (if applicable)
- Steps to reproduce the issue
Visit Us
Website: https://wrteam.in
Frequently Asked Questions
How do I update to the latest version?
Please check the documentation section on updates for detailed instructions.
Can I customize the app beyond what's in the documentation?
Yes, the app is built with standard web technologies. If you need custom features, you can modify the code or contact us for custom development services.
How do I get my purchase code?
Your purchase code is available in your Envato purchase history. If you can't find it, please check our detailed guide on finding your purchase code or contact Envato support.