Web Application Errors
This page addresses common errors encountered in the Elite Quiz web application and provides solutions.
Authentication Issues
Unable to Login
Symptoms:
- Login process fails without error message
- Login form submits but nothing happens
- "Authentication failed" error appears
Solutions:
- Verify Firebase configuration in the admin panel
- Check if the authentication method is enabled in Firebase
- Clear browser cache and cookies
- Check browser console for specific error messages
- Verify your domain is added to authorized domains in Firebase
Social Login Failures
Symptoms:
- Google, Facebook, or other social login methods fail
- Redirect loop during authentication
- Error messages from the social provider
Solutions:
- Verify OAuth configuration for the specific provider
- Check if the provider is properly enabled in Firebase
- Verify redirect URLs are correctly set up
- Check browser console for specific error messages
API Connection Issues
Cannot Connect to API
Symptoms:
- Loading spinners that never resolve
- Error messages about API unavailability
- Quiz data doesn't load
Solutions:
- Verify API URL in the
.env
file - Check if the admin panel is online and accessible
- Verify CORS is properly configured on the server
- Check network tab in browser dev tools for specific errors
Data Not Loading
Symptoms:
- Empty categories, quizzes, or leaderboards
- "Failed to fetch" errors in console
- Partial data loading
Solutions:
- Verify API endpoints are correctly configured
- Check if data exists in the admin panel
- Clear browser cache
- Verify user permissions for accessing the data
UI and Rendering Issues
Broken Layouts
Symptoms:
- Misaligned elements
- Overlapping text or components
- CSS styling issues
Solutions:
- Check browser compatibility
- Clear browser cache
- Verify custom CSS hasn't overridden core styles
- Test in incognito mode to rule out browser extensions
Images Not Loading
Symptoms:
- Broken image icons
- Image placeholders that never load
- Slow image loading
Solutions:
- Check if image paths are correct
- Verify image file formats are supported
- Check browser console for 404 errors
- Optimize images if they're too large
Quiz Functionality Issues
Timer Problems
Symptoms:
- Timer doesn't start or stops unexpectedly
- Timer counts down too quickly or slowly
- Timer resets unexpectedly
Solutions:
- Check timer configuration in settings
- Verify browser isn't throttling JavaScript in background tabs
- Clear browser cache and reload
- Check for JavaScript errors in the console
Answers Not Registering
Symptoms:
- Clicking on answers doesn't register
- Correct answers marked as incorrect
- Score not updating properly
Solutions:
- Check for JavaScript errors in the console
- Verify quiz data format is correct
- Clear browser cache
- Check if the quiz rules have been modified
Performance Issues
Slow Loading Times
Symptoms:
- Pages take a long time to load
- Interactions have noticeable delay
- High CPU usage
Solutions:
- Check network connection
- Optimize image sizes
- Enable caching mechanisms
- Check for resource-intensive scripts
- Consider implementing code splitting
Memory Leaks
Symptoms:
- Application becomes slower over time
- Browser tab uses increasing amounts of memory
- Performance degrades with extended use
Solutions:
- Close and reopen the application periodically
- Check for event listeners that aren't being cleaned up
- Update to the latest version which may have fixes
- Check browser console for memory warnings