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Twilio Setting

Set here SMS setting. If you want Twilio SMS enable than first enable custom SMS gateway in Login Setting.

Open yout Twilio dashboard and get these information.

Twilio Dashboard

Go to System->SMS Settings and fill those values

Twilio Setting

If tou want change any SMS template, than Go to System->SMS Templates and edit message.

SMS Templates

Twilio Integration​

Configure Twilio SMS service for your eGrocer store to enable SMS notifications and OTP verification.

Prerequisites​

  1. Twilio Account

    • Create account at Twilio
    • Get Account SID
    • Get Auth Token
    • Get Phone Number

  2. Required Information

    • Account SID
    • Auth Token
    • From Number
    • Service SID (for Verify)

Configuration Steps​

  1. Access Twilio Settings

    • Login to admin panel
    • Navigate to Settings > Twilio
    • Enter credentials

  2. Basic Settings

    TWILIO_SID=your_account_sid
    TWILIO_AUTH_TOKEN=your_auth_token
    TWILIO_FROM=your_twilio_number
    TWILIO_SERVICE_SID=your_verify_service_sid

SMS Templates​

  1. Order Status

    Your order #{{order_id}} has been {{status}}.
    Track at: {{tracking_url}}

  2. OTP Verification

    Your eGrocer verification code is: {{otp}}
    Valid for {{minutes}} minutes.

  3. Delivery Updates

    Your order #{{order_id}} is {{status}}.
    Estimated delivery: {{eta}}

Features Configuration​

SMS Notifications​

  1. Order Updates

    • New order
    • Order status change
    • Delivery updates

  2. Account Security

    • Registration OTP
    • Login verification
    • Password reset

  3. Marketing Messages

    • Promotions
    • Offers
    • Updates

Verify Service​

  1. Setup Verify

    • Enable service
    • Configure templates
    • Set timeout

  2. Implementation

    // Example verification code
    Twilio::verify()->v2->services($serviceSid)
        ->verifications
        ->create($phoneNumber, "sms");

Testing​

Test SMS Delivery​

// Example test message
$message = $twilio->messages->create(
    $to,
    [
        "from" => $from,
        "body" => "Test message from eGrocer"
    ]
);

Test OTP Verification​

// Example OTP verification
$verification = $twilio->verify->v2->services($serviceSid)
    ->verificationChecks
    ->create([
        "to" => $phoneNumber,
        "code" => $code
    ]);

Best Practices​

  1. Security

    • Secure credentials
    • Monitor usage
    • Rate limiting

  2. Cost Management

    • Monitor usage
    • Set alerts
    • Optimize sending

  3. Message Content

    • Clear messages
    • Include opt-out
    • Follow regulations

Troubleshooting​

Common Issues​

  1. SMS Not Sending

    • Check credentials
    • Verify phone format
    • Check balance

  2. OTP Issues

    • Check service SID
    • Verify phone numbers
    • Check logs

  3. Cost Issues

    • Monitor usage
    • Check pricing
    • Set limits

Important Notes​

  1. Compliance

    • Follow SMS regulations
    • Get user consent
    • Honor opt-outs

  2. Monitoring

    • Track delivery rates
    • Monitor costs
    • Check errors

  3. Support

    • Twilio support
    • Documentation
    • API reference