Shipping Order Flow

1. Seller Panel Overview

• In the Seller Panel, you’ll notice two tabs: Order Items and Shipments.
  • In the Order Items tab, you’ll see all the items for your orders.
  • In the Shipments tab, you’ll find a "Create a Parcel" button and the Created Parcels List.

---

2. Creating a Parcel

To ship an order, click on the Create a Parcel button. You’ll be able to select the items you want to ship and then create the parcel.

---

3. Managing Parcels

Once a parcel is created, it will appear in a list with four action buttons:

• View: See the items inside the parcel.
• Invoice: View or download the invoice for the parcel.
• Update Status: Open a window to update the shipping status.
• Delete: You can delete a parcel, but only if it hasn't been shipped yet.

---

4. Updating Shipping Status

When you click Update Status, a window will open with two options:

• Local Shipping: Select the delivery person and update the status.

• Shiprocket Orders: First, create a Shiprocket parcel with the required details. Once created, Shiprocket parcel details will appear in the status update tab. Below this, you’ll see two buttons:

  • Cancel Shiprocket Parcel: Lets you cancel the Shiprocket parcel if needed.
  • Refresh: Refresh the status if it doesn't update automatically.

  Note: The status will usually update on its own, but clicking "Refresh" will manually update it to reflect the current parcel status.

---

5. Return Process

The return process remains the same as before:

• Currently, the method for managing return parcels is manual.
• When a customer requests a return, the admin will receive the request, accept it, and mark the item as returned once the parcel is received.
• Note: Sellers cannot update the status for returns.